How Payment Data Enters Our Policy
When you create an account, we may record your name or contact detail, verification information, sign-in events, device signals and messages sent to support. A payment record can include the selected rail, amount, reference, status and time; we do not need your wallet password to confirm
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a DANA, OVO, GoPay or QRIS event. Bank transfer and virtual account records may also be matched to your account so we can investigate a pending status. We use this material for account access, fraud checks, payment reconciliation, support and legal duties where local law permits.
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If you browse from Jakarta or another Indonesian location, the same policy applies to the data route available for your account. Eligibility depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.